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How to file an FIR

A police station cannot refuse an FIR for a cognisable offence, and cannot refuse on grounds of jurisdiction. What a zero FIR is, what to do when they say no anyway, and the free copy you are entitled to.

Short answer

Go to any police station and state the facts. For a cognisable offence the station must register an FIR, must give you a free copy, and cannot refuse on jurisdiction grounds — that is what a zero FIR is for. If they refuse, complain in writing to the Superintendent of Police or approach a magistrate.

The First Information Report is the document that starts a criminal investigation. Without it, in most cases, nothing happens — no investigation, no case number, no record, and frequently no insurance claim or replacement document either.

Almost everything difficult about FIRs comes down to one thing: getting a station to register one. The law on this is clear and has been repeatedly restated by the Supreme Court. Knowing the specific provisions, and being visibly aware of them, changes the conversation at the counter more than anything else.

What an FIR is, and when it must be registered

An FIR is the first report of a cognisable offence given to the police, recorded in a prescribed form. It is not a judgment of guilt and it is not a conviction — it is the trigger for investigation.

Offences are cognisable or non-cognisable. For a cognisable offence — theft, robbery, assault causing hurt, rape, murder, cheating, criminal breach of trust, most serious crimes — police may arrest and investigate without a magistrate's order, and registration of an FIR is mandatory. For a non-cognisable offence, the police record the information in a station diary and require a magistrate's order to investigate.

The Supreme Court held in Lalita Kumari (2013) that registration of an FIR is mandatory where the information discloses a cognisable offence, and that no preliminary inquiry is permissible in such cases beyond narrow categories. Police discretion at the counter is far narrower than practice often suggests.

You do not need to be the victim. Anyone with information about a cognisable offence may give it, including a witness or a relative.

You are entitled to a free copy of the FIR immediately. This is statutory, not a favour, and the copy is what you will need for insurance, for a duplicate document, for a court, and for following the case.

In most states FIRs are also published online through the state police portal, excluding sensitive categories, and the case can be tracked through the Crime and Criminal Tracking Network.

Filing it

Go to the police station and ask to register an FIR. If you can, write your complaint out beforehand in plain chronological order: what happened, when, where, who was involved, what was lost or damaged, and who witnessed it. Bring two copies.

Stick to facts you know. Avoid speculation about motive or naming people you merely suspect without saying so — an FIR is read closely later and inconsistencies are used against it.

The officer records the information, and it is read back to you. Read it yourself before signing. If the written version omits something, differs from what you said, or downgrades the offence, say so before signing and ask for it to be corrected. Once signed, changing it is difficult.

Get the free copy with the FIR number, the date, and the sections applied. Photograph it immediately.

For an offence that happened elsewhere, insist on a zero FIR. Any station must register it regardless of where the offence occurred, number it zero, and transfer it to the station with jurisdiction, which then registers it with a regular number. 'This is not our area' is not a lawful reason to send you away, and this matters most in exactly the situations where delay is most damaging.

For women complainants in cases of sexual offences, the statement must be recorded by a woman officer, and for specified offences it may be recorded at the complainant's residence.

When the police refuse

Refusal is common and the remedies are specific. Do not argue indefinitely at the counter — move to the next step.

First, send your complaint in writing to the Superintendent of Police of the district (or the Deputy Commissioner of Police in a commissionerate), by registered post or email, stating that the station declined to register. Under the BNSS, if the SP is satisfied that the information discloses a cognisable offence, they must either investigate themselves or direct a subordinate officer to do so. Keep the postal receipt.

Second, approach a Judicial Magistrate. A magistrate may order the police to register and investigate. This route requires a written application and, in practice, usually a lawyer — free legal aid through the District Legal Services Authority covers this, and its eligibility is much wider than most people assume.

Many states also operate online complaint portals and e-FIR facilities for specified offences such as vehicle theft and lost property, which bypass the counter entirely. Check your state police website.

For cyber and financial fraud, use cybercrime.gov.in and call 1930 immediately — the online report is itself a formal complaint, and for financial fraud the speed of the call matters more than the FIR.

Other escalation routes exist and are worth using in parallel: the State Human Rights Commission or NHRC where the refusal itself is the grievance, the state Police Complaints Authority, and CPGRAMS.

For offences against women and children, the National Commission for Women and Childline can intervene, and refusal to register an FIR in specified cases is itself a punishable offence for the officer concerned.

After registration

The station assigns an investigating officer. You are entitled to know who that is and to be kept informed of progress — ask for the IO's name and number when you get your copy.

The investigation ends in either a chargesheet filed before a magistrate, or a closure report if the police conclude there is no case. You are entitled to notice of a closure report and may file a protest petition challenging it before the magistrate, who is not bound by the police conclusion.

Track the case status through your state police portal or the eCourts service once it reaches a court.

An FIR cannot simply be withdrawn by the complainant for most offences, because a criminal case is between the state and the accused, not between two individuals. Compoundable offences may be compromised with the court's permission; non-compoundable ones cannot. Quashing an FIR requires a High Court petition under its inherent powers.

Filing a false FIR is an offence, and so is refusing to register a genuine one — the law cuts both ways deliberately.

Keep every document: the FIR copy, the postal receipts, the IO's details, and a dated log of every visit and call. Where cases stall, that log is what makes an escalation credible.

Key takeaways

  • Registration is mandatory for a cognisable offence — Lalita Kumari settled that police discretion at the counter is very narrow.
  • A zero FIR can be registered at any station regardless of where the offence happened; jurisdiction is never a lawful refusal.
  • The FIR copy is free and immediate — it is a statutory entitlement, not a favour, and you will need it for everything afterwards.
  • Read the written FIR before signing: omissions and downgraded sections are far harder to fix afterwards.
  • If refused, write to the Superintendent of Police, then approach a magistrate — and use free legal aid, whose eligibility is wider than most people think.

Who to contact

At a glance

Governing law
BNSS 2023Replaced the CrPC from 1 July 2024
Cognisable offence
FIR must be registeredPolice may arrest and investigate without a magistrate's order
Non-cognisable
Entry in the station diaryInvestigation needs a magistrate's order
Zero FIR
Any station, any locationTransferred to the station with jurisdiction
Copy
Free, immediately
e-FIR
Available in many statesFor specified offences; check your state police portal
If refused
SP in writing, then a magistrate
Emergency
112
Questions people also ask

How to file an FIR — FAQ

Can the police refuse to file an FIR?

Not for a cognisable offence. The Supreme Court held in Lalita Kumari that registration is mandatory where the information discloses one. If refused, send your complaint in writing to the Superintendent of Police, who must investigate or direct an investigation, and if that fails, approach a Judicial Magistrate who can order registration.

What is a zero FIR?

An FIR registered at any police station regardless of where the offence occurred, numbered zero and then transferred to the station with jurisdiction, which registers it with a regular number. It exists specifically so that 'this is not our area' cannot be used to turn away a complainant, which matters most when delay is most damaging.

Do I get a copy of the FIR?

Yes, free and immediately. It is a statutory entitlement, not a favour. Photograph it as soon as you receive it — you will need it for insurance claims, duplicate documents, court proceedings and for following the investigation. Most states also publish FIRs online, excluding sensitive categories.

Can I file an FIR online?

In many states, for specified offences such as vehicle theft and lost property, through the state police portal. For cyber and financial fraud, file at cybercrime.gov.in and call 1930 immediately — for financial fraud the speed of that call matters more than the FIR. For most serious offences, registration still happens at a station.

Can an FIR be withdrawn?

Not simply by the complainant, because a criminal case is between the state and the accused rather than between two individuals. Compoundable offences may be compromised with the court's permission. Non-compoundable ones cannot be, and quashing requires a petition to the High Court under its inherent powers.

Read next

Sources & provenance

Facts verified

  1. 1.Bharatiya Nagarik Suraksha Sanhita 2023 LawGovernment of IndiaUsed for: FIR registration, zero FIR, refusal remedies and magistrate's power to order investigation
  2. 2.Lalita Kumari v. Government of Uttar Pradesh (2013) OfficialSupreme Court of IndiaUsed for: Mandatory registration of an FIR for a cognisable offence
  3. 3.Bharatiya Nyaya Sanhita 2023 LawGovernment of IndiaUsed for: Classification of offences and penalties including for refusal to record information
  4. 4.Crime and Criminal Tracking Network and Systems OfficialNational Crime Records BureauUsed for: FIR tracking and online publication
  5. 5.National Cyber Crime Reporting Portal OfficialMinistry of Home AffairsUsed for: Online reporting and the 1930 helpline
  6. 6.Legal Services Authorities Act 1987 LawNALSAUsed for: Free legal aid eligibility

Not a source — AI-assisted analysis on this page

  • AI-assisted analysis — how the counter interaction actually worksThe advice to name the offence as cognisable, use the term 'zero FIR', and record the officer's name and number, and the assessment that visible procedural awareness materially changes the outcome at the counter, are our conclusions rather than official guidance.

FIR obligations, zero FIR, refusal remedies, copy entitlement and free legal aid come from the BNSS, the BNS, Supreme Court judgments, NCRB and NALSA as cited above. The criminal codes changed on 1 July 2024 and section numbers in older material are superseded; offences committed before that date are still tried under the old codes. Police procedure in practice varies by state, and e-FIR availability differs by state and offence. This is general information, not legal advice. One passage is marked as AI-assisted analysis.

Facts on this page are taken from the sources listed above — Government of India ministries and departments, statutory authorities, regulators such as the RBI, SEBI, IRDAI and TRAI, state governments and official statistical releases. Comparisons, judgments and "which option suits whom" conclusions are AI-assisted analysis written over those sources; they are marked in the text and listed as an AI-analysis entry in the sources, not attributed to any authority. Fees, slabs, limits and processing times change, often at the start of a financial year on 1 April; figures are current as of the review date shown and should be confirmed with the responsible department before you rely on them. A great deal of Indian administration is state administration — where a rule differs by state, this site says so.